Al Arab Ceramics – Zesty Labs Case Study
TradeLite Implementation for Tiles & Sanitaryware Retail Business @alarab
Client Overview
Al Arab Ceramics is a leading tile and sanitaryware retail brand based in Oman, operating 13 retail branches across the country. The company specializes in offering a wide range of tiles, sanitaryware, and related building materials to retail customers through showroom-based sales.
Managing daily retail operations across multiple branches requires fast billing, accurate inventory control, standardized invoicing, and centralized reporting. To support these needs, Zesty Labs implemented TradeLite, our flagship retail ERP software, across all 13 branches of Al Arab Ceramics.
TradeLite was deployed as a full retail operations system, enabling Al Arab Ceramics to manage billing, inventory, and reporting efficiently across its growing retail network.
Learn More About TradeLite Software
Business Challenges
Before implementing TradeLite, Al Arab Ceramics faced several operational challenges commonly seen in the tiles and sanitaryware retail industry, particularly in multi-branch environments.
Key Challenges Faced
-
Product duplication across branches
With the same tiles and sanitaryware products sold across multiple locations, duplicate product entries were created at different branches. This led to inconsistent product names, pricing differences, reporting confusion, and difficulties in accurate stock tracking. -
Slow billing during peak showroom hours
Manual processes and complex product selection increased billing time, especially during high customer footfall. -
Difficulty managing stock across multiple retail branches
Tracking inventory movement between branches was challenging without a centralized system. -
Lack of centralized visibility into sales and inventory
Management did not have a single, real-time view of branch-level performance and stock status. -
Manual or inconsistent invoice formats across counters
Different billing practices resulted in non-standard invoices across locations. -
Complex product catalogs with multiple variants
Tiles and sanitaryware products often include variations such as size, brand, and finish, increasing operational complexity. -
Need for a simple, reliable retail system
The business required a retail-focused solution that could scale across branches without the complexity of a heavy ERP.
With operations spread across 13 retail branches in Oman, AlArab Ceramics needed a centralized, scalable retail solution that could standardize product data, billing, inventory, and reporting while remaining easy for showroom staff to use.
Solution Delivered by Zesty Labs
Zesty Labs implemented TradeLite, configured specifically for tiles and sanitaryware retail workflows, and deployed it across all 13 branches in Oman.
The solution focused on:
Centralized product master to eliminate duplication
TradeLite introduced a single, centralized product master shared across all branches. Products are created once and used across locations, ensuring consistent product names, pricing, and details while eliminating duplicate entries and reporting confusion.
Tile size management with box and piece-level conversion
TradeLite supports tiles sold in different sizes and packing units. Products can be managed by box while allowing billing and stock deduction at the piece level, ensuring accurate calculations, correct inventory updates, and error-free billing.
Fast, showroom-friendly billing
TradeLite streamlined billing workflows at showroom counters, enabling quick product selection and faster checkout even during peak customer hours.
Centralized inventory and stock movement tracking
Inventory movement across branches is tracked in a unified system, providing accurate stock visibility and better control over fast-moving and high-value products.
Standardized invoicing across all branches
TradeLite ensures consistent invoice formats across locations, creating a professional customer experience and simplifying internal reconciliation.
Multi-branch reporting and visibility
Management gains centralized access to sales and inventory reports across all branches, supporting informed decision-making and operational planning.
TradeLite was rolled out as a full retail operations platform, ensuring smooth day-to-day sales and consistent operational control across every showroom.
TradeLite – Retail ERP Software
Built for Growing Retail Businesses
Al Arab Ceramics runs its complete retail operations using TradeLite, Zesty Labs flagship retail ERP software designed for multi-branch retail businesses.
TradeLite supports the full retail lifecycle, from billing to inventory management and reporting, making it ideal for industries such as tiles, sanitaryware, and building materials retail.
Key Capabilities of TradeLite
✔ Fast billing & POS operations
✔ Inventory & stock movement management
✔ Centralized multi-branch reporting
✔ Standardized invoicing formats
✔ Support for large product catalogs and variants
✔ Designed for scalable retail operations
The same TradeLite software used by Al Arab Ceramics across 13 branches in Oman is trusted by retail businesses seeking simplicity, reliability, and control.
Book a Free Demo | Explore TradeLite Software
Key Implementation Highlights
Multi-Branch Retail Operations
TradeLite was deployed across 13 retail branches, enabling centralized management while allowing each showroom to operate independently.
Benefits:
- Unified system across all locations
- Real-time visibility into branch-level sales
- Consistent retail processes across the organization
Fast Billing & POS Workflow
TradeLite enables quick and efficient billing at showroom counters, even during high customer footfall.
Results:
- Faster checkout experience
- Reduced billing delays
- Improved customer satisfaction
Inventory & Stock Control
With TradeLite, Al Arab Ceramics can track inventory movement across branches and maintain accurate stock records.
Key advantages:
- Better stock planning
- Reduced manual tracking
- Improved availability of fast-moving products
Product Variant Handling
Tiles and sanitaryware retail involve multiple product variations such as size, brand, and finish. TradeLite is designed to handle such complex catalogs efficiently.
Outcome:
- Clear product identification
- Accurate billing
- Simplified inventory management
Standardized Invoicing
TradeLite ensures consistent invoice formats across all branches.
This helps with:
- Professional customer-facing documents
- Easier internal reconciliation
- Cleaner records for daily operations
Mobile App Integration
Zesty Labs developed a custom mobile application using Odoo, integrated with TradeLite to support mobile access for Al Arab Ceramics.
Key Capabilities:
- View sales and inventory on the go
- Access branch-level data in real time
- Monitor retail operations remotely
Al Arab Ceramics Showrooms Across Oman
Explore real implementation and showroom visuals from Al Arab Ceramics in Oman, captured during the TradeLite retail ERP deployment by Zesty Labs.
These images reflect how TradeLite supports real-world retail operations, from showroom billing and inventory handling to backend stock movement and daily sales workflows.
Sample Invoice – TradeLite Billing Format
Below is a real sample invoice generated using TradeLite for Al Arab Ceramics, showcasing how the software handles daily showroom billing for tiles and sanitaryware retail businesses.
This invoice demonstrates:
- Clear product details with item codes
- Support for multiple units of measurement (PCS, box, square meter)
- Accurate tax calculation and totals
- Bilingual format (English & Arabic) suitable for Oman retail operations
- Clean, professional layout for fast billing
TradeLite Sample Invoice – Al Arab Ceramics
Business Impact
After implementing TradeLite across all branches, Al Arab Ceramics experienced:
- Faster billing across showrooms
- Better visibility into branch-level performance
- Standardized invoicing across 13 locations
- Smoother daily retail operations
- Improved control over inventory and sales data
TradeLite enabled Al Arab Ceramics to operate confidently at scale, supporting consistent growth across its retail network in Oman.
Looking for a Similar Retail Solution?
If you operate a tiles, sanitaryware, or building materials retail business with single or multiple branches, TradeLite can be configured to match your workflow.
Book a free demo and see how TradeLite supports modern retail operations.
Download TradeLite Brochure
Learn how TradeLite helps multi-branch retail businesses like Al Arab Ceramics streamline billing, inventory, and reporting with a simple, scalable retail ERP.
The brochure covers:
- TradeLite retail ERP features
- Multi-branch retail management capabilities
- Billing, inventory, and reporting workflows
- Ideal use cases for tiles & sanitaryware retail
- How TradeLite supports growing retail businesses
📄 TradeLite Brochure – PDF
This brochure is designed for retail business owners and decision-makers looking for a practical alternative to complex ERP systems.
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ZESTY LABS
Zesty Labs a part of Alrais Labs is a leading global Odoo partner with offices in Germany, India, Oman and the UAE. Established in 2009, we specialize in delivering customized ERP solutions.
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