CloudFrames is a premier cloud-based software platform in India, expertly designed for the management of optical retail establishments. Whether you oversee a single outlet or a comprehensive multi-location network, CloudFrames optimizes operational workflows, enhances customer engagement, and delivers critical insights across all sites, all seamlessly accessible via the cloud.
Barcode Integration — Seamlessly integrate with TVS, Honeywell, TSC, and Zebra barcode scanners and printers.
Monitoring and recording changes in vision prescriptions to ensure accurate eye care and timely updates for lenses or glasses.
Maintaining detailed records of customer interactions, purchases, and preferences to enhance service and build long-term relationships.
A system for tracking and managing optical tasks, from eye exams to order fulfillment, ensuring efficiency and timely delivery.
CloudFrames is here to support optical store owners with a friendly and comprehensive set of solutions, offering real-time inventory tracking, easy centralized purchasing, and helpful standard operating procedures for all your optical services and needs.
CloudFrames offers editions tailored to the size and needs of your optical business:
View CloudFrames Product Features
For growing optical outlets: Manage prescriptions, billing, order processing, and advanced performance reports from a single system.
For large and multi-branch optical businesses: Advanced stock analytics with barcode-enabled tracking and centralized head office–branch stock control.
Each edition ensures that your optical business, whether single or multi-location, runs smoothly with optimized workflows, accurate stock control, and faster customer service.
Access your ERP system anytime, anywhere with CloudFrames cloud-hosted solution. Its mobile compatibility allows optical business owners and employees to retrieve critical information on smartphones and tablets securely.
Optical shop management software ensures precision in managing customer data, prescriptions, and orders. It streamlines sales, tracks payments, and gathers feedback, helping stores enhance service, meet customer expectations, and drive business growth.
View Case StudyBilling and Inventory: Take charge of your optical store with our user-friendly billing and inventory tools that make management a breeze!
Business Intelligence: Obtain valuable analysis on sales figures, profit margins, and stagnant inventory.
Easy Operations: Refined operational capabilities for both hospital-affiliated and independent optical establishments.
Automatic Validations: Help find the perfect lenses for you based on your power readings!
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Order Management: Keep track of your orders easily, from prescription to delivery, and with full visibility!
Multi-Chain Control: Keep track of your different store locations with ease and make quick, smart business choices!
CloudFrames enables detailed transaction management including:
This ensures accurate records, faster processing, and customer satisfaction at every interaction.
CloudFrames helps you stay connected with your customers effortlessly. Send important updates and notifications automatically via WhatsApp, Email, or SMS, including:
This keeps customers informed and strengthens loyalty effortlessly.
With CloudFrames super easy-to-use CRM solution, engaging with your customers has never been simpler! You can effortlessly track inquiries from all your favorite channels—whether it's your website, a friendly walk-in, or social media—right in one handy CRM system!
Supervise and control your cash flow, coordinate the procurement of equipment and supplies, manage service invoices, and analyze your profit and loss. Easily accept payments through both online and offline channels.
CloudFrames allows you to centrally manage all your optical outlet at one place. You can easily navigate to any outlet from single window and get the statistics at the tip of your finger.
Centralized warehouse management for optical frames, lenses, and accessories.
Track expiry dates for lenses and other time-sensitive products.
Maintain detailed batch and serial number configurations.
Configure costing methods to match your business requirements (e.g., Weighted Average, Standard).
Offer diverse payment methods, including cash, cards, and checks.
Synchronize offline payments with the system when reconnected.
Configure promotions like discounts on frames or buy-one-get-one offers for lenses.
Reward loyal customers with point-based programs.
Using CloudFrames all your optical tasks and customer service requests are managed and tracked smoothly till its completion. This ensures timely delivery to customer and enhances the customer delight
Bring your business to life with our friendly On-Premises ERP solution! By setting it up in-house, you can enjoy seamless operations without needing the internet. Our user-friendly ERP software simplifies your daily tasks, allowing you to make smart, data-driven choices and manage your business with ease and confidence.
CloudFrames provides a range of detailed reports for better decision-making:
These insights help optical store managers track performance, manage inventory, and plan business strategies effectively.
Cloud Mac's optical store software gives you real-time customer insights and detailed reporting. It helps you focus on customers and engage with them in a meaningful way.
CloudFrames is India’s first cloud-based software designed specifically for managing optical retail stores. It offers robust solutions to streamline operations, improve customer satisfaction, and provide real-time insights. Suitable for both single outlets and multi-chain businesses, CloudFrames enables centralized management, efficient invoicing, inventory tracking, and customer relationship management.
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