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Sigma Ceramics

Established in 1973, Sigma Ceramics has been a prominent player in Kerala's ceramic industry, serving customers with dedication and quality for over four decades. Located in Thalassery, the company offers a diverse range of products, including sanitary ware, bathroom tiles, and ceramic tiles, catering to both residential and commercial needs. Sigma Ceramics is renowned for its commitment to superior craftsmanship, providing products that seamlessly blend aesthetics with functionality. With a focus on customer satisfaction, Sigma Ceramics has built a loyal clientele, becoming one of the most preferred ceramic suppliers in the region.

Their curated selection caters to various tastes and requirements, ensuring that each product enhances the beauty and utility of any space. From elegantly designed bathroom tiles to durable sanitary ware, Sigma Ceramics provides solutions that transform spaces into stylish and functional areas.

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Case Study: 

Transforming Sigma Ceramics with Odoo ERP


Client Overview
  • Company Name: Sigma Ceramics
  • Location: Thalassery, Kannur, Kerala, India
  • Industry: Ceramic Tiles and Sanitary Ware Distribution
  • Background: Established in 1973, Sigma Ceramics is a leading distributor and supplier of ceramic tiles, sanitary ware, and related products in Kerala. With multiple locations, including Thalassery and Mahe, they have built a reputation for quality products and exceptional customer service.

The Challenge

  • Operational Inefficiencies:
    • Manual processes in inventory and sales management led to errors and delays.
    • Lack of integration between departments hindered seamless operations.
  • Inventory Management Issues:
    • Difficulty in maintaining optimal stock levels resulted in overstocking or stockouts.
    • Limited visibility into inventory across multiple locations.
  • Customer Engagement Management:
    • Customer information was scattered across multiple platforms, making it challenging to provide consistent and timely responses to inquiries or build long-term relationships.
  • Financial Reporting Challenges:
    • Manual accounting processes delayed financial reporting and analysis.

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Why Sigma Ceramics Chose Zesty Labs

  • Industry Expertise: Zesty Labs' proven track record in implementing ERP solutions for the retail and distribution sectors.
  • Customization Capabilities: Ability to tailor Odoo ERP modules to meet the specific needs of ceramic tile and sanitary ware distribution.
  • Comprehensive Support: End-to-end services from system design to post-implementation support.

Our Approach

Discovery and Planning Implementation Training and Change Management Ongoing Support

Discovery and Planning

Conducted thorough consultations to understand Sigma Ceramics' operational challenges and goals.

Developed a customized ERP implementation plan to address identified issues.

Implementation

Modules Deployed:

  • Inventory Management: Enabled real-time tracking of stock levels across all locations.
  • Sales Management: Automated sales processes for improved efficiency.
  • CRM: Established a centralized system for managing customer interactions and histories.
  • Accounting: Streamlined financial operations with automated reporting and analysis.

Custom Features:

  • Developed an online portal for customers to browse products and place orders.
  • Integrated warehouse management tools for optimized stock movement.

Training and Change Management

  • Provided comprehensive training sessions for staff to ensure smooth adoption of the new system.


Ongoing Support

  • Offering continuous system monitoring and support to address any issues promptly.


Are you ready to transform your business with Odoo ERP?

Schedule consultation with Zesty Labs today and learn how our Odoo Software solutions can help you achieve your goals. 

📞 +91 8547341801

📧 contact@alraislabs.com

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Conclusion

The collaboration between Zesty Labs and Sigma Ceramics demonstrated the transformative power of Odoo ERP. By replacing manual processes with an integrated, automated system, Sigma Ceramics achieved:

  • Real-time visibility into inventory and sales.
  • Enhanced customer relationship management.
  • Improved operational efficiency.

Zesty Labs provided a tailored solution that addressed Sigma Ceramics' unique challenges, setting a new standard for efficiency in the ceramic tile and sanitary ware distribution sector.

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ABOUT 

ZESTY LABS

Zesty Labs a part of ALRAIS LABS, is a leading global Odoo partner with offices in Germany, India, and the UAE. Established in 2009, we specialize in delivering customized ERP solutions in over 50 countries

Contact Us Today

📞 +91 8547341801

📧 contact@alraislabs.com