Service City is a mobile accessories sales and service business based in Kannur, Kerala, India. The store offers a wide range of mobile accessories, gadgets, and after-sales service support for walk-in customers.
As a fast-moving retail and service business, Service City requires quick billing, accurate serial number tracking, smooth returns handling, and professional customer communication.
To streamline billing, inventory control, and service workflows, Zesty Labs implemented OdooMeter, a lightweight retail billing and business management software designed for Indian retail stores.
Before implementing OdooMeter, Service City faced common challenges seen in mobile accessories retail and service environments:
The business needed a simple, reliable system - not a complex ERP — that staff could use easily at the counter and service desk.
Zesty Labs implemented OdooMeter, configured specifically for mobile accessories sales and service workflows at Service City.
The solution focused on:
OdooMeter was set up and tested during real store operations to ensure smooth day-to-day usage from launch.
Service City manages its billing, inventory, and service-related workflows using OdooMeter, a simple and reliable billing & business management software built for Indian retail businesses.
No hidden costs. No complicated contracts.
✔ GST billing & invoicing
✔ Barcode scanning
✔ Serial number tracking
✔ Returns & service handling
✔ WhatsApp bill sharing
✔ Thermal printer support
✔ Designed for Indian small & medium businesses
The same software used by Service City is available to retail businesses across India starting at just ₹299/month.
Below is a real sample invoice generated using OdooMeter for Service City, showcasing how the software handles billing for mobile accessories and service transactions.
What this invoice highlights:
📄 OdooMeter Sample Invoice – Service City
This billing format helps Service City deliver faster checkout, cleaner records, and professional invoices for customers.
OdooMeter helps Service City monitor wholesale customer performance and outstanding payments through built-in reporting tools.
These reports allow the business to:
With these insights, Service City can maintain strong relationships with regular wholesale customers while also keeping better control over outstanding payments.
OdooMeter enables instant WhatsApp bill sharing, allowing Service City to send invoices directly to customers after billing.
Benefits:
OdooMeter was configured to work with thermal receipt printers, enabling quick and reliable bill printing.
Benefits:
Barcode scanning allows products to be added instantly during billing.
Features:
OdooMeter supports serial number tracking for mobiles and accessories.
This helps with:
OdooMeter supports basic returns and service tracking, helping Service City manage faulty items and replacements efficiently.
Results:
Watch how Service City, Kannur launched its store and runs billing operations using OdooMeter, implemented by Zesty Labs.
This includes:
These visuals reflect how OdooMeter is implemented as a practical, real-world retail solution.
The images and videos below capture real moments from the OdooMeter implementation and store inauguration at Service City, Kannur, carried out by the Zesty Labs team.
These visuals highlight how OdooMeter is not just software, but a practical business solution implemented at the store level.
After implementing OdooMeter, Service City experienced:
The store now operates with greater confidence and efficiency, even during busy hours.
Many retail and trading businesses, including mobile accessories stores, face challenges such as inventory control, billing efficiency, and supply chain coordination.
To understand these issues in more detail, read our in-depth article:
Read the blog:
This guide explains the most common operational problems in distribution and trading environments and how the right ERP system can streamline inventory, billing, and business workflows.
If you run a mobile accessories store, gadget shop, or service center, OdooMeter can be configured for your workflow.
Book a free demo and see how OdooMeter works for your business.
Zesty Labs a part of Alrais Labs is a leading global Odoo partner with offices in Germany, India, Oman and the UAE. Established in 2009, we specialize in delivering customized ERP solutions.
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