Signmec Elevators Case Study OdooMeter Retail Billing Software Solution Implementation Zesty Labs

Signmec Elevators

OdooMeter Implementation for Elevator Manufacturing & Service Company

Client Overview

Signmec Elevators Pvt Ltd is one of the top licensed elevator companies in Calicut, Kerala, providing high-quality elevator installation, maintenance, and service solutions across residential and commercial sectors.

With strong roots in Malabar, the company has built a solid reputation for delivering safe, reliable, and cost-effective elevator systems that meet international quality standards.

To streamline operations, service management, and customer handling, Zesty Labs implemented

Business Challenges

Before implementing a digital ERP system, Signmec Elevators faced operational challenges common in the elevator industry:

Difficulty tracking elevator installation projects across multiple sites
Manual handling of service and maintenance requests
Lack of centralized customer and project information
Delayed communication between field technicians and office team
Limited visibility into ongoing service contracts and AMC tracking

The company needed a centralized system to manage end-to-end elevator operations.

Solution Delivered by Zesty Labs

Zesty Labs implemented OdooMeter (Odoo-based ERP solution) customized specifically for elevator business workflows.

The solution focused on:

End-to-end elevator project tracking
Service and breakdown request management
AMC contract tracking and renewal automation
Customer inquiry and job assignment system
Technician scheduling and service coordination
Centralized reporting dashboard for management

OdooMeter helped unify all elevator operations into one simple, fast, and reliable system.

OdooMeter – Elevator Business ERP Solution

Smart Service Management. Faster Operations. Better Control.

Signmec Elevators now runs its complete operations using OdooMeter by Zesty Labs, a lightweight ERP built on Odoo for service-based industries.

From installation projects to long-term maintenance, everything is managed in a structured digital workflow.

Elevator installation project tracking
Service & breakdown request management
AMC contract tracking with reminders
Customer inquiry and CRM system
Technician assignment and scheduling
Centralized dashboard and reporting

OdooMeter ensures faster operations, reduced manual errors, and better service delivery.

Book a Free Demo | Start with OdooMeter

Explore More About OdooMeter

Key workflow highlights:

Elevator Project Management System

OdooMeter enables structured tracking of elevator installation projects.

Features include:

Site visit scheduling
Installation phase tracking
Progress updates
Project completion records

This helps improve execution speed and accountability.

Service & Breakdown Management

OdooMeter streamlines elevator service requests and breakdown handling.

Benefits:

Faster response to emergency calls
Digital service ticket creation
Technician assignment tracking
Service history maintenance

This improves reliability and customer satisfaction.

AMC (Annual Maintenance Contract) System

OdooMeter provides complete AMC life cycle management for elevators.

Capabilities include:

AMC creation and tracking
Renewal reminders
Scheduled maintenance planning
Customer contract history

This ensures uninterrupted maintenance service delivery.
Read More

Customer & Inquiry Management

All customer interactions are managed through OdooMeter CRM system.

Features:

Lead and inquiry capture
Follow-up tracking
Quotation generation
Conversion monitoring

This improves sales efficiency and response time.

Technician Management System

Field technicians are efficiently managed using OdooMeter.

Benefits:

Job assignment in real time
Task tracking and updates
Improved field coordination
Reduced communication delays

Business Impact

After implementing OdooMeter, Signmec Elevators experienced: