How CloudFrames Transforms Optical Retail: From Manual Chaos to Automated Precision
Optical stores in India and the GCC often struggle because they operate with manual workflows, outdated billing systems, or Excel sheets. These systems cannot handle the complexity of:
- Lens variations
- Prescription lifecycle
- Multi-branch stock
- Workshop coordination
- Vendor diversity
CloudFrames, built on Odoo and customized by Zesty Labs, brings complete automation to optical retail — improving accuracy, performance, and customer satisfaction.
Below is a complete BEFORE → AFTER transformation.
1. Lens Booking Process
Before CloudFrames (Manual Chaos)
❌ Staff select wrong index or material
❌ Different vendors = different names
❌ Workshop gets wrong lens
❌ Customer must wait days for remake
After CloudFrames (Automated Precision)
✔ Lens categorized by power, index, thickness, material, color
✔ Auto-suggestion for correct combinations
✔ Vendor mapping ensures accuracy
✔ Workshop gets correct instructions automatically
2. Prescription Management
Before
❌ Paper prescriptions lost
❌ No history
❌ No follow-up reminders
❌ Difficult to track SPH/CYL changes
After
✔ Complete prescription lifecycle
✔ Digital history + multi-visit tracking
✔ Automated WhatsApp reminders
✔ Change tracking for both eyes
3. Stock & Inventory Control
Before
❌ No real-time stock
❌ Duplicate purchases
❌ Wrong inter-branch transfers
❌ Overstocking & dead stock
After
✔ HO → Branch inventory synced
✔ Real-time stock dashboard
✔ Inter-branch transfers with approval
✔ Reorder alerts + slow-moving report
4. Workshop Operations
Before
❌ Manual job cards
❌ Power mismatch
❌ Jobs get lost
❌ Delivery delays
After
✔ Automated job card
✔ Stage tracking (Booked → Fitting → Ready → Delivered)
✔ Barcode scanning
✔ Accurate, on-time deliveries
5. POS & Billing
Before
❌ Slow billing
❌ Wrong combination of frame + lens
❌ Discounts applied incorrectly
After
✔ Fast POS billing
✔ Auto-validation of power & lens combination
✔ Promo/discount rules automated
6. Multi-Branch Management
Before
❌ HO blind to branch stock
❌ Customer data duplicated
❌ Inefficient purchases
❌ Staff misuse
After
✔ Unified HO dashboard
✔ Customer history available at all branches
✔ Centralized purchase
✔ Branch-level RBAC security
7. Customer Engagement
Before
❌ No WhatsApp updates
❌ No re-test reminders
❌ No invoice sharing
❌ Weak customer retention
After
✔ WhatsApp / SMS automation
✔ Order ready alerts
✔ Invoice sharing
✔ Repeat order & loyalty tracking
Final Summary
CloudFrames replaces:
❌ Manual work
❌ Guesswork
❌ Stock confusion
❌ Workshop delays
❌ Lost prescriptions
WITH:
✔ Accuracy
✔ Automation
✔ Visibility
✔ Customer experience
✔ Multi-branch control
CloudFrames is not just an ERP — it is a complete optical industry transformation engine.
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How CloudFrames Transforms Optical Retail: From Manual Chaos to Automated Precision