Discovery and Planning
Conducted a thorough analysis of Dimos Furniture's workflows and challenges.
Designed a tailored ERP roadmap to address pain points.
Implementation
Inventory Management: Automated stock tracking and showroom-level insights.
Sales Management: Streamlined sales operations with a centralized system.
CRM: Built a unified customer database for improved engagement.
Accounting: Real-time financial data with automated reporting and reconciliation.
Purchasing: Enhanced supplier management with procurement tracking.
Customization Highlights
Developed custom dashboards for managerial insights.
Integrated showroom-specific reporting tools.
Training and Change Management
Delivered tailored training sessions for Dimos Furniture’s teams.
Provided a structured onboarding plan for seamless transition.
Ongoing Support
Dedicated Support Team:
Zesty Labs assigned a dedicated support team to ensure Dimos Furniture could seamlessly adapt to the new system. This team served as the primary point of contact for troubleshooting, updates, and assistance, providing real-time solutions to any challenges faced by the staff.