Built for Optical Stores, Clinics & Multi-Branch Chains in India, GCC, & in every region across world
CloudFrames is a specialized Optical ERP software built on Odoo, designed exclusively for the optical retail and eye-care industry. Developed by Zesty Labs, CloudFrames addresses the real, day-to-day operational challenges optical businesses face — from complex lens combinations and prescription accuracy to multi-branch inventory control, workshop coordination, billing, compliance, and analytics.
Unlike generic retail or POS software, CloudFrames is engineered specifically for optical workflows, covering prescriptions, lenses, frames, workshops, vendors, branches, customers, and finance — all in one unified, cloud-based platform.
Whether you run:
CloudFrames gives you complete operational control, accuracy, and scalability.
🔗 View Detailed Product Features
🔗 Read Optical Industry Case Study
The majority of ERP systems handle optical stores in the same way as regular retail.
Optical companies are not your typical retailers.
Each optical order is dependent upon:
A minor error at any point leads to:
Implemented CloudFrames to centralize inventory, streamline billing, manage prescriptions, and coordinate operations across multiple outlets. Achieved real-time stock visibility, faster billing, and reduced manual errors.
Adopted CloudFrames to digitize patient records, prescription history, appointment coordination, and billing — resulting in smoother clinical workflows and improved patient experience.and reduced manual errors.
Few franchise outlets of Opium Eyewear implemented CloudFrames by Zesty Labs to standardize day-to-day optical operations. CloudFrames helped streamline inventory handling, maintain consistent lens and product data, and ensure uniform prescription and billing workflows across participating franchise locations.
With CloudFrames, these franchise outlets achieved improved stock accuracy, reduced manual errors, and better operational visibility - all managed through a single, cloud-based Optical ERP system built for scalable franchise operations.
Standard retail is not the same as optical retail.
Every order in this precision-driven business depends on workshop coordination, vendor consistency, medical accuracy, and product complexity. However, the majority of optical stores continue to use generic billing software, Excel sheets, or manual registers that aren't made for optical workflows.
The majority of stores lose money, customers, and control in silence due to this gap between software limitations and optical business reality.
Below are some of the most common operational challenges optical stores face when using non-specialized software.
CloudFrames is not a generic retail ERP adapted for optics.
It is a purpose-built Optical ERP on Odoo, engineered by Zesty Labs to directly resolve the operational failures outlined above — using structured data models, automated workflows, and industry-specific logic.
Below is how CloudFrames systematically converts optical retail complexity into controlled, scalable operations.
(Solves: Lens variation chaos, wrong bookings, workshop errors)
CloudFrames introduces a multi-dimensional lens classification system, replacing manual naming and vendor-dependent logic.
How it works:
Every lens is structured by:
Vendor-specific codes are mapped to a single internal master, eliminating ambiguity.
Outcome:
(Solves: Lost history, repeat errors, no re-test visibility)
CloudFrames maintains a complete digital prescription lifecycle for every customer.
Capabilities:
Automation:
Outcome:
(Solves: Manual job cards, delays, mixed orders)
CloudFrames digitizes the entire workshop and lens fitting process.
Workflow stages:
Booking → In Workshop → Cutting → Edging → Fitting → QC → Ready → Delivered
Key controls:
Outcome:
(Solves: stock mismatch, over-purchasing, inter-branch confusion)
CloudFrames provides live stock intelligence across frames, lenses, accessories, and consumables.
Inventory intelligence includes:
For multi-branch businesses:
Outcome:
(Solves: vendor confusion, pricing inconsistency, wrong ordering)
CloudFrames standardizes procurement across vendors.
Features:
Outcome:
(Solves: slow billing, pricing errors, manual validation)
CloudFrames integrates optical logic directly into POS and billing.
Capabilities:
Outcome:
(Solves: reporting delays, tax errors, compliance risks)
CloudFrames includes a fully integrated accounting framework.
India:
GCC (UAE, KSA, Oman, Qatar, Bahrain, Kuwait):
Outcome:
(Solves: blind decision-making)
CloudFrames delivers 40+ optical-focused reports, including:
Outcome:
(Solves: poor follow-ups, lost repeat sales)
CloudFrames includes built-in automation for:
Channels supported:
Outcome:
(Operational speed & accuracy layer)
Supported brands:
Use cases:
View CloudFrames Product Features
CloudFrames is not a one-size-fits-all ERP. Optical businesses operate at very different levels — from single-store outlets to large multi-branch retail chains with centralized purchasing and workshops.
To support this reality, Zesty Labs offers CloudFrames in two carefully designed editions, each aligned with business size, complexity, and growth stage.
Explore CloudFrames Solutions & Editions
For Single Stores & Growing Optical Outlets
CloudFrames Lite is designed for small to medium optical stores that need complete operational control without enterprise-level complexity.
It replaces paper, Excel, and disconnected billing tools with a structured, optical-specific ERP system.
Ideal For
✔ Single-outlet optical stores
✔ New optical businesses
✔ Clinics with retail counters
✔ Stores moving away from manual or Excel-based workflows
• Complete digital prescription lifecycle
• OD / OS eye power tracking
• Prescription history across visits
• Auto-validation of power entries
• Repeat order accuracy
• Fast POS billing
• Order-wise billing for frame + lens
• Discount handling (item-wise / bill-wise)
• Invoice sharing via WhatsApp / Email
• Order status visibility (Booked → Ready → Delivered)
• Frame, lens & accessory stock tracking
• Batch & serial number management
• Simple stock adjustments
• Low-stock alerts
• Vendor-wise product tagging
• Job card creation from sales order
• Power details auto-filled from prescription
• Basic workshop tracking
• Delivery-ready status updates
• Customer master profiles
• Purchase history
• Prescription history
• Re-test reminder automation
• Daily / monthly sales reports
• Basic stock reports
• Customer purchase trends
• Outstanding payments
➡ Eliminates manual registers
➡ Prevents prescription & billing errors
➡ Improves customer experience
➡ Enables faster billing & delivery
➡ Provides clean, structured optical workflows
CloudFrames Lite gives store owners clarity, control, and confidence - without unnecessary complexity.
For Multi-Branch Optical Chains & Enterprises
CloudFrames Central is a full-scale, enterprise-grade Optical ERP, purpose-built for businesses operating multiple outlets, warehouses, workshops, and franchises.
It enables Head Office–driven control, real-time visibility, and advanced analytics across the entire optical chain.
Ideal For
✔ Multi-branch optical retail chains
✔ Optical businesses with centralized purchase
✔ Franchise-based optical brands
✔ Enterprises with warehouses & workshops
• Centralized stock planning
• HO-controlled pricing & discounts
• Unified vendor & purchase management
• Branch-wise permission & access control
• Live stock visibility across all branches
• Inter-branch stock transfer workflows
• Warehouse-to-branch distribution
• Dead stock & slow-moving item analysis
• Barcode scanning for billing
• Barcode-based stock movement
• Job card scanning in workshop
• Barcode label printing for frames & lenses
• HO-level RFQs & purchase orders
• Vendor performance tracking
• Vendor-wise price lists
• Multi-vendor substitution for same lens type
• Centralized workshop tracking
• Branch-wise job card monitoring
• Stage-wise status updates
• Delay alerts & escalation
• Delivery commitment tracking
• Centralized customer profiles
• Prescription history accessible at any branch
• Seamless repeat orders across locations
CloudFrames Central includes enterprise-level MIS & analytics:
• Branch-wise sales comparison
• Profitability by branch
• Staff performance analysis
• Lens movement & power trends
• Inventory valuation reports
• GST / VAT reports
• Financial dashboards for management
➡ Full chain visibility from one dashboard
➡ No stock duplication or leakage
➡ Faster decision-making at HO level
➡ Strong internal control & accountability
➡ Scalable for future expansion
CloudFrames Central transforms optical businesses from store-based operations into structured retail enterprises.
| Business Type | Recommended Edition |
|---|---|
| Single outlet | CloudFrames Lite |
| 2–3 outlets | CloudFrames Lite / Central (based on control needs) |
| Multi-branch chain | CloudFrames Central |
| Franchise model | CloudFrames Central |
| Warehouse + outlets | CloudFrames Central |
Both editions are upgrade-friendly, allowing businesses to move from Lite to Central as they grow.
(Operational Accuracy • Speed • Zero Manual Errors)
Optical businesses handle high-variation products — lenses with power, index, coating, thickness, frames with size & color, and workshop job cards tied to prescriptions.
Manual identification or handwritten labels cannot scale and always lead to errors.
Without barcode-driven operations:
• Wrong lens picked from stock
• Incorrect item sent to workshop
• Job cards mixed between customers
• No traceability during transfers
• Billing delays at POS
CloudFrames is barcode-native, not an add-on.
Barcode & thermal printing workflows are deeply embedded across inventory, sales, workshop, and multi-branch operations.
• Unique barcode for frames, lenses, accessories
• Power-wise & batch-wise identification
• Barcode scanning during goods receipt
• Accurate inward & outward stock updates
• Zero manual stock entry dependency
Result
✔ Accurate inventory
✔ No wrong item movement
✔ Faster stock audits
• Scan product barcode at billing
• Auto-fetch product, price, tax, and discount rules
• Faster checkout during rush hours
• Reduced billing errors
Result
✔ Faster POS
✔ Improved customer experience
✔ Error-free invoicing
• Barcode scan during branch transfers
• Real-time stock movement validation
• Accurate HO → Branch tracking
• Prevents transfer mismatches
Result
✔ Clean inter-branch movement
✔ Full audit trail
✔ Reduced stock leakage
CloudFrames includes advanced thermal printing software integration for all optical retail needs.
What You Can Print
• Sales bills & invoices
• Prescription slips
• Barcode labels
• Workshop job cards
• Product tags
All printed directly from CloudFrames, without external tools.
• High-speed printing
• Low printing cost
• Clear, smudge-free output
• Compatible with standard thermal rolls
• Ideal for high-volume optical stores
Result
✔ Faster operations
✔ Professional presentation
✔ Reduced operational costs
Barcode + thermal integration is mandatory, not optional, when:
• Expanding to multiple branches
• Centralizing inventory
• Running high daily order volumes
• Managing workshop operations at scale
CloudFrames ensures uniform barcode standards across all branches, controlled from Head Office.
CloudFrames provides a range of detailed reports for better decision-making:
These insights help optical store managers track performance, manage inventory, and plan business strategies effectively.
Access your ERP system anytime, anywhere with CloudFrames cloud-hosted solution. Its mobile compatibility allows optical business owners and employees to retrieve critical information on smartphones and tablets securely.
Optical shop management software ensures precision in managing customer data, prescriptions, and orders. It streamlines sales, tracks payments, and gathers feedback, helping stores enhance service, meet customer expectations, and drive business growth.
View Case StudyBilling and Inventory: Take charge of your optical store with our user-friendly billing and inventory tools that make management a breeze!
Business Intelligence: Obtain valuable analysis on sales figures, profit margins, and stagnant inventory.
Easy Operations: Refined operational capabilities for both hospital-affiliated and independent optical establishments.
Automatic Validations: Help find the perfect lenses for you based on your power readings!
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Order Management: Keep track of your orders easily, from prescription to delivery, and with full visibility!
Multi-Chain Control: Keep track of your different store locations with ease and make quick, smart business choices!
CloudFrames enables detailed transaction management including:
This ensures accurate records, faster processing, and customer satisfaction at every interaction.
Without automation, optical businesses struggle to maintain consistent customer communication:
• No re-test reminders for customers
• No order-ready or delivery notifications
• No follow-up after delivery
• No centralized communication history
• Staff manually types WhatsApp messages or makes calls
Communication depends entirely on individuals, not systems.❌ Missed repeat sales
❌ Low customer engagement
❌ Inconsistent messaging across branches
❌ Poor brand experience
❌ High staff dependency and errors
CloudFrames includes a fully integrated communication automation engine designed specifically for optical retail workflows.
CloudFrames helps you stay connected with your customers effortlessly. Send important updates and notifications automatically via WhatsApp, Email, or SMS, including:
This keeps customers informed and strengthens loyalty effortlessly.
Learn More about WhatsApp Integration
Optical businesses handle sensitive customer data — prescriptions, eye power records, medical references, billing information, and financial data.
Without proper access control, this data is exposed to errors, misuse, or internal leakage.
The Problem
In many optical stores:
• All staff access the same data
• No restriction between cashier, optometrist, workshop, and management
• No branch-level data isolation
• No audit trail of actions
• Passwords are shared between staff
Business Impact
❌ Data leakage risk
❌ Unauthorized price or stock changes
❌ No accountability for mistakes
❌ Compliance and trust issues
❌ High risk in multi-branch environments
CloudFrames is built on enterprise-grade Odoo security architecture, customized for optical retail workflows.
Separate roles for:
Each role sees only what they are allowed to see
• Prescription editing restricted to optometrists
• Billing access limited to POS users
• Workshop access limited to job cards only
• Purchase & pricing visible only to authorized staff
• Branch users see only their branch data
• HO users get full chain visibility
• Franchise-level isolation supported
• Secure inter-branch workflows
• Price list access controlled
• Discount approvals based on role
• Credit limit control by management
• Accounting access restricted to finance team
Track:
Full accountability across the system
• Encrypted cloud access
• Secure login credentials per user
• No shared logins
• Safe access from:
CloudFrames offers reliable post-go-live support for smooth operations, including setup assistance, multi-channel support, free bug fixes, and updates. Optional AMC plans are available for priority support.
➡️ For full support scope, AMC coverage, and warranty terms, view CloudFrames Terms & Conditions.
After go-live, CloudFrames includes free bug fixes, stability improvements, and patch updates to keep the system secure and running smoothly. Any support beyond the included 20 hours will be billed as per Zesty Labs standard support and development charges outlined in the official proposal.
For full Post Go-Live Updates & Support scope, view CloudFrames Terms & Conditions.
AMC is optional. Clients can opt for a paid plan for priority response, extended assistance, and ongoing advisory support.
📌 AMC does not cover new module development, feature additions, major workflow changes, or custom development requests.
➡️ For full Annual Maintenance Contract (AMC) scope, view CloudFrames Terms & Conditions.
The following are treated as paid services: modules or features outside the agreed scope, major configuration changes after approval, third-party/external modules installed by the client, and business logic changes affecting existing workflows.
➡️ For full Out-of-Scope Support terms, view CloudFrames Terms & Conditions.
CloudFrames includes a comprehensive warranty covering functional defects, technical bugs, stability errors, and official patch fixes, ensuring the system remains stable and reliable for daily optical operations.
➡️ For full Warranty Coverage terms, view CloudFrames Terms & Conditions.
CloudFrames follows a one-time licensing model per branch, payable 100% in advance. Cost includes software installation, configuration, initial implementation, 20 hours of complimentary support, and basic post-go-live bug fixes. Additional support or development beyond 20 hours is billed as per Zesty Labs standard rates.
➡️ For full Pricing Structure details, view CloudFrames Terms & Conditions.
CloudFrames is hosted on secure cloud infrastructure. Monthly fees cover up to 5 users per branch; additional users are billed separately. Cloud hosting provides high availability, secure access, regular backups, and remote device access.
➡️ For full Cloud Hosting Charges details, view CloudFrames Terms & Conditions.
Full software charges are payable before project initiation. Additional paid support or customization is billed post-implementation. There are no recurring annual license fees. AMC is optional and charged separately if chosen.
➡️ For full Payment Terms details, view CloudFrames Terms & Conditions.
Clients must provide all required master and test data. Only modules in the approved scope are included; additional configuration or customization is chargeable. Payments are non-refundable once services or software delivery begins. A stable internet connection is required for cloud deployments. Estimated implementation timeline is ~30 days, depending on data readiness and scope.
➡️ For full Terms & Conditions, view CloudFrames Terms & Conditions.
Zesty Labs may update these Terms & Conditions to reflect service improvements, legal changes, or operational needs. Any changes will be communicated in advance.
Get a detailed overview of CloudFrames Optical ERP — including modules, editions, implementation scope, support structure, commercial terms, and deployment approach.
Our proposal is designed to help optical business owners, clinics, and multi-branch retail chains clearly understand how CloudFrames fits their operational needs.
(Sample proposal for reference and evaluation)
Download the CloudFrames Proposal (PDF)
Here are some common questions about CloudFrames Software Solution.
Need More Answers?
For a complete list of functional, technical, and commercial FAQs:
Yes. CloudFrames is designed to scale with your business.
You can start small and upgrade as your business grows - without changing systems.
CloudFrames is built specifically for optical industry complexity.
It manages:
This eliminates wrong lens orders, workshop confusion, and costly remakes — a problem generic retail ERPs cannot solve.
Yes. CloudFrames is designed for optical businesses operating globally.
CloudFrames supports single stores, multi-branch chains, and franchise models across different countries. The platform is flexible and configurable to adapt to local tax rules, currencies, languages, and operational workflows during implementation.
Region-specific requirements such as taxation formats, invoicing rules, or compliance standards are handled through configuration — without limiting the system’s global usability.
➡️ For region-specific compliance and deployment details, contact Zesty Labs. +918547341801
Explore the features and benefits of CloudFrames.
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Learn about Zesty Labs ERP expertise and other services.
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Zesty Labs a part of Alrais Labs is a leading global Odoo partner with offices in Germany, India, Oman and the UAE. Established in 2009, we specialize in delivering customized ERP solutions.
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