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ServiceDesk: Specialized ERP for Service Industries

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ServiceDesk


Empowering businesses to track and manage services efficiently.


ServiceDesk is a specialized ERP solution designed exclusively for companies in the service sector. Powered by Odoo, the world’s most popular open-source ERP, ServiceDesk helps businesses efficiently handle every stage of their services, from initiation to invoicing.



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How ServiceDesk Can Help Your Business

Workforce Efficiency

Time Tracking

Task Manage

Invoicing

Reporting

Contract

Comprehensive Features of ServiceDesk

Service Management




  • Work order registration and reports

  • Technician assignments

  • Diagnosis, repair operations, and completion tracking

  • Invoice generation and payment registration

  • Customer comments and complaints analysis

  • Detailed work order and service reports


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Purchase Management




  • Request for Quotations (RFQs)

  • Vendor selection and bid processes

  • Purchase orders and shipment tracking

  • Landed cost calculations and purchase history

  • Integration with accounts

  • Warehouse management and dashboards


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Inventory Management  




    • Barcode and label printing

    • Multi-warehouse management

    • Internal transfers and backorder tracking

    • Product type and inventory valuation

    • Periodical inventory adjustments and scrap management

    • Stock aging and movement reports


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Dashboard




    • Barcode and label printing

    • Multi-warehouse management

    • Internal transfers and backorder tracking

    • Product type and inventory valuation

    • Periodical inventory adjustments and scrap management

    • Stock aging and movement reports


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Reports ​




    • Odoo-powered reporting modules provide comprehensive insights into:

      • Sales

      • Purchases

      • Inventory

      • Financials

      • Human resources


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Accounting




    • Odoo-powered reporting modules provide comprehensive insights into:

      • Sales

      • Purchases

      • Inventory

      • Financials

      • Human resources


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Why Choose Zesty Labs?


Zesty Labs, a global leader in Odoo solutions, combines experience with innovation. With offices in Germany, UAE, India, Saudi Arabia, and Bahrain, we have been a trusted Odoo partner since 2009. Our expert team of 60+ consultants has delivered ERP solutions to clients in over 50 countries, ensuring efficiency across diverse industries.

Our Clients Trust Us for

Tailored ERP Customizations

   End-to-end consulting and implementation

   Reliable training, support, and maintenance

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ServiceDesk

ServiceDesk is a solution powered by Odoo and customized by Zesty Labs teams which helps companies manage their service jobs efficiently. ServiceDesk is a solution that is targeted exclusively for companies in the service industry, as they would like to track their service jobs efficiently and know which jobs are pending and which jobs have been completed and delivered.

 

With ServiceDesk, a company can have the following benefits:

  1. Tracking of a particular job and segregating them to different stages (Inquiry>Call Logged>In Progress>Completed)
  2. Complete history of a particular job and the related tasks under that job
  3. Schedule tasks and jobs based on a particular contract (such as contract based jobs and AMC’s)

Types of businesses that will benefit with the use of ServiceDesk:

  1. Engineering & Construction
  2. Consultants
  3. Hospitality services



Ready to embark on a journey of digital transformation with Zesty Labs?

Let's turn your vision into reality. Contact us today to set your brand on the path to digital excellence with us.

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Access Our Detailed Brochure Collection


Get all the details about ServiceDesk ERP and Zesty Labs with our exclusive brochures.

📘 ServiceDesk ERP Brochure

Explore the features and benefits of TRADELITE.

📥 Download ServiceDesk ERP Brochure

📘 Zesty Labs Brochure

Learn about Zesty Labs ERP expertise and other services.

📥 Download Zesty Labs Brochure

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ABOUT 

ZESTY LABS


Zesty Labs a part of ALRAIS LABS, is a leading global Odoo partner with offices in Germany, India, and the UAE. Established in 2009, we specialize in delivering customized ERP solutions in over 50 countries

Contact Us Today

📞 +91 8547341801

📧 contact@alraislabs.com