ServiceDesk is a solution powered by Odoo and customized by Zesty Labs teams which helps companies manage their service jobs efficiently. ServiceDesk is a solution that is targeted exclusively for companies in the service industry, as they would like to track their service jobs efficiently and know which jobs are pending and which jobs have been completed and delivered.
With ServiceDesk, a company can have the following benefits:
Tracking of a particular job and segregating them to different stages (Inquiry>Call Logged>In Progress>Completed)
Complete history of a particular job and the related tasks under that job
Schedule tasks and jobs based on a particular contract (such as contract based jobs and AMC’s)
Types of businesses that will benefit with the use of ServiceDesk: