Discovery and Planning
Conducted thorough consultations to understand Fareeda Optik's operational challenges and goals.
Developed a customized ERP implementation plan to address identified issues.
Implementation
Modules Deployed:
- Inventory Management: Enabled real-time tracking of stock levels across all locations.
- Sales Management: Automated sales processes for improved efficiency.
- CRM: Established a centralized system for managing customer interactions and histories.
- Accounting: Streamlined financial operations with automated reporting and analysis.
Custom Features:
- Developed an online portal for customers to browse products and book appointments.
- Integrated advanced eye testing equipment with the ERP system for seamless data flow.
Training and Change Management
Provided comprehensive training sessions for staff to ensure smooth adoption of the new system.
Ongoing Support
Offering 24/7 service and support to address any issues promptly.