Assessment
Conducted on-site visits to understand branch-level challenges and workflows.
Engaged with staff to understand specific pain points, including inventory management, billing delays, and scheduling inefficiencies.
Mapped the operational gaps to design a tailored solution that aligned with Mukkam Tyres business needs.
Solution Design
Designed a fully integrated ERP solution using Odoo, aimed at unifying operations across all branches.
Focused on streamlining workflows, ensuring real-time data synchronization, and providing scalability for future growth.
Created a user-friendly interface to ensure seamless adoption by staff.
Implementation Highlights
Inventory Management Module: Real-time stock updates synchronized across locations.
POS System Integration: Enabled fast, efficient customer billing.
Service Scheduler: Streamlined appointment bookings for wheel alignment and other services.
Branch-Specific Dashboards: Custom dashboards provided branch managers with localized insights.
Training and Change Management
Delivered tailored training sessions for Mukkam Tyers teams.
Provided a structured onboarding plan for seamless transition.
Ongoing Support
Dedicated Support Team:
Zesty Labs assigned a dedicated support team to ensure Mukkam Tyres could seamlessly adapt to the new system. This team served as the primary point of contact for troubleshooting, updates, and assistance, providing real-time solutions to any challenges faced by the staff.