Modules Deployed
Inventory Management: Enabled real-time tracking of stock levels across multiple product categories and SKUs, reducing stock discrepancies.
E-commerce Integration: Integrated Spetex’s online sales channels with the ERP system for seamless order synchronization and tracking.
CRM: Established a centralized customer database to streamline interactions and maintain detailed order histories.
Accounting: Automated financial tracking and reporting to enhance transparency and accuracy in financial management.
Sales Management: Simplified order processing with a unified system for tracking orders from initiation to fulfillment.
Customization Highlights
Developed dynamic dashboards to provide managerial insights into sales and inventory performance.
Integrated automated reorder notifications to ensure stock availability.
Customized reporting tools for analyzing customer preferences and sales trends.
Training and Change Management
Conducted tailored training sessions for Spetex staff to ensure smooth adoption of the new system.
Provided continuous support to address challenges during the transition phase.
Ongoing Support
Dedicated Support Team:
Zesty Labs assigned a dedicated support team to ensure Spetex could seamlessly adapt to the new system. This team served as the primary point of contact for troubleshooting, updates, and assistance, providing real-time solutions to any challenges faced by the staff.